Contact Us

At Pixvio, we’re all about keeping you connected — both with your loved ones and with us.

If you have any questions about your order, need help setting up your frame, or just want to say hello, our team is ready to help.

✉️ Email Support

For customer support or general inquiries, reach out to:
📧 support@pixvioframe.com

📍 Mailing Address

Pixvio
Unit 5/3 Alexander Ct
Broadmeadows VIC 3047
Australia

📦 Returns

If you're sending back a product, please email us first for instructions. All returns must be sent to the address above with a Return Authorization Number (RAN).

📄 Need Quick Help?

Before reaching out, feel free to check our FAQs for answers to common questions.